What is the recommended duration and frequency of use?
As a general guide, use the device up to 10 minutes at one time.
*The device will automatically switch off approximately 10 minutes after it has been turned on.
*The above information is only a guide. Please observe your skin condition and use the device accordingly.
*Check carefully to make sure there are no skin abnormalities before using the device. Stop using the device immediately if the treatment does not agree with your skin.
Can I use the device constantly?
We recommend using this device once a day for 10 minutes. If using it continuously, do so at intervals of 5 hours or longer.
How much gel should I use each time?
Please use around one pearl-sized drop of gel for each electrode.
You may feel a tingling sensation if the amount of gel you use is not enough.
Can I use the device in the bathroom?
This device is not waterproof. Do not use the device in the bathroom.
- Can I use the device while sleeping?
- Do not use the device while sleeping.
- There is a difference in stimulation between the right and left sides of my face.
- Because faces are asymmetrical, you may feel different stimulation on the left and right sides of your face.
Adjust the right and left EMS levels.
- My skin is experiencing a rash/inflammation/itchiness.
- This is caused by the EMS stimulation. If symptoms persist the following day and beyond, consult a physician.
- I feel some discomfort and tiredness.
- This is caused by the EMS stimulation. Do not use the device until the feeling of discomfort on your face goes away.
- My teeth hurt when I use the device.
- If your teeth are being treated or you have a silver crown, your teeth may hurt when you use the device.
If you feel discomfort, consult a physician.
Can I use the device while pregnant?
Do not use the device during pregnancy or immediately after childbirth. Consult your family physician.
Can I use the device immediately after suntanning or shaving?
Using the device after suntanning or shaving may cause inflammation. If skin problems should occur while using the device, stop use immediately and consult a physician.
My skin is experiencing redness.
The pressure from the silicon mask may cause temporary redness.
If the redness continues the following day, consult a physician.
The mask leaves a mark on my face.
The mask is made of elastic silicon and its purpose is to physically lift the skin using the elastic band. Therefore, it is designed to place pressure on the face. Depending on the condition of your skin, the mask may leave a mark. However, there is no need for concern as the mark will disappear with time.
Can the product be used together with other devices in the Medi Lift series?
The product can be used together with Medi Lift Neck (EPN-10). If you wish to use Medi Lift Eye twice in the same day, please be sure to leave an interval of 5 hours or more between treatments.
When I wiped the electrode, it became black and dirty.
If you rub the electrode too strongly, color may be transferred to it.
Please rest assured that your skin will not become dirty during treatment.